We just returned from the Hotel Technology Next Generation 2013 show in Atlanta, GA. Were you not able to attend? HCS attends all major trade shows so you don’t have to! We learned about some interesting technologies and how they work together in a hotel environment and can’t wait to share this information with our clients.
Using Hotel Wi-Fi as a Strategic Advantage- a way to enhance the guest, visitor and convention user experience. They will also discuss how ground-breaking context-aware mobile technology increases guest intimacy while opening up additional marketing opportunities for the resort.
Are Your Hotel Guests Tech-Ready?- An individual’s Technology Readiness Index (TRI) is based on four underlying factors – optimism, innovativeness, insecurity, and discomfort – related to the use of technology. Researching of business and leisure hotel guests and assess their impact on travel habits, and preferences for different types of technology-based hotel services.
Secure Payments Framework- Payment card security has been one of the biggest headaches for CIOs since the early days of PCI. Well-publicized breaches of hotels reached an epidemic level in 2010-11 as hotel companies of all sizes struggled with the complexity of achieving PCI compliance across a broad network of distribution partners, brands, and franchisees.